Return Policy

Thank you for shopping at Chicago Cullection Club. We strive to provide you with high-quality clothing products and exceptional customer service. Please review our return and refund policy below.

Returns

We accept returns only for damaged products. If you receive a damaged product, please contact us within 7 days of delivery to initiate a claim. To be eligible for a return, the item must be unused, unworn, and in the same condition as when you received it. It must also be in its original packaging.

Store Credit and Exchanges

We do not offer cash refunds or refunds to the original payment method. Once your returned item is received and inspected, we will notify you whether your claim has been approved. Approved claims will receive store credit or an exchange for the same product, subject to availability.

Shipping

You will be responsible for paying the shipping costs associated with returning an item. Shipping costs are non-refundable.

Contact Us

If you have any questions about our return policy, please message us at contact@chicagocullection.club